It is important that you’re happy with the items you’ve purchased from us. If you change your mind or your item is faulty, you may be returned to us. Goods may be returned for a refund or exchanged within 14 days of receiving your order, provided they are unopened and unused. Please note postage costs will not be refunded for the cost incurred returning the items to us. If the goods are faulty or were sent in error, we will reimburse you the cost incurred to return the items back to us. AME Synthesis will strictly not accept returns for open or used items, unless the item is faulty.
If your package is incomplete or incorrectly described, we will meet our legal obligations by providing replacement product or refunding the purchase price and delivery charges. Product may need to be returned for investigation.
Please return your items to:
3 Joo Koon Circle, Level 4
9am to 5pm daily, except Public Holidays and Weekends
Need more help?
Please reach out to us via “Contact Us” page.